Who we are
Claim Market Ltd is a company registered in England and Wales under company number 16624778. Our registered office is 50 Princes Street, Ipswich, England, IP1 1RJ.
Scope of this notice
This notice applies to this corporate website, business and partnership enquiries, supplier and partner communications, website analytics, cookies, and server and security logs. This website is not a consumer claims journey and does not ask for PCP agreement or claim information.
Our roles under data protection law
Claim Market Ltd acts as a controller when deciding why and how personal data is used for its corporate website, business enquiries, supplier relationships and its own administration. Claim Market may act as a processor when handling campaign data strictly on a partner’s documented instructions. The relevant contract and campaign privacy information define the parties’ roles for each engagement.
Personal data we collect
We may collect names, job titles, company names, professional email addresses, telephone numbers, regulatory details, enquiry content and correspondence. Technical information may include IP address, browser and device information, timestamps, pages requested, security events and cookie choices. Please do not submit consumer claim details, health information or other sensitive information through the partnership form.
How we use personal data
We use personal data to assess and respond to business enquiries, manage prospective and existing partner or supplier relationships, maintain records, secure and operate the website, investigate misuse, meet legal obligations and improve our services. Optional analytics are used only when consent has been provided.
Legal bases
Depending on the activity, we rely on legitimate interests in operating and securing our business and responding to professional enquiries; steps taken at your request before entering a contract; performance of a contract; compliance with legal obligations; and consent for optional cookies or communications where consent is required.
Sharing and processors
We may use service providers supporting website hosting, secure data storage, communications, email delivery, analytics and professional advice. They may process information only for agreed purposes and subject to appropriate safeguards. We may also disclose information when required by law. Corporate-site enquiries are not shared with consumer lead recipients merely because an enquiry was submitted here.
International transfers
Where personal data is transferred outside the United Kingdom, we use a lawful transfer mechanism and appropriate safeguards as required by UK data protection law, such as adequacy regulations or approved contractual protections.
Retention
We retain business enquiry and relationship records only for as long as needed for the purpose collected and applicable legal, contractual, security and dispute-resolution requirements. Retention is reviewed and information is deleted or anonymised when no longer required.
Your rights
Depending on the circumstances, you may have rights to access, correct or erase your personal data; restrict or object to processing; receive portable data; and withdraw consent. These rights are subject to legal conditions and exemptions.
Cookies
Essential storage may operate to remember privacy choices and support site security. Our hosting provider also operates first-party platform measurement on the hosted site, which records page views, performance timings, referring address, browser information, approximate country and a short-lived session identifier. Claim Market has not configured any third-party analytics or advertising product, and such technologies remain disabled until consent is provided. You can change your choices through Cookie preferences in the footer. See our Cookie Policy for details.
Security
We use appropriate technical and organisational measures intended to protect personal data against unauthorised access, alteration, disclosure, loss or destruction. No internet transmission or storage method is completely secure.
Complaints and contact
To ask a question or exercise a right, email admin@claim.market. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or by telephone on 0303 123 1113.